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IT Manager/ Specialist 103 views

Accountable for:
• Participating in setting IT overall project strategy and coordination with Management
• Managing the Design, Implementation & Customization of Business Application like ERP, Business Automation or other assigned IT projects to achieve the pre-set objectives, time frames, budgets and project management/quality standards
• Ensures proper governance/oversight & reporting of all IT projects
• Ensuring that new solutions that fit into the IT architecture align with the IT strategy.
• Manages Project Engagements, task-oriented engagements, and ensures continued to to follow up to meet business deadlines.
• Gathering requirements analysis and information needs; conferring with stakeholders and IT
• Ensuring & protecting the business automation projects by keeping Projects and Information confidential at all times until release and approved by the management.
• Ensuring the delivery of the right solutions at the right time to the users.
• Maintain capacity, scalability, and operational controls over IT Systems on a global basis
• Provide statistical reporting on systems availability and performance reports
Key Roles:
• Develop analysis and understanding of the respective department’s requirements for IT systems, and develop proposals for amendments/ improvements in the IT landscape accordingly
• Contribute to the definition of the various projects’ scope &/or to their prioritization
• Participate in identifying and selecting IT systems to meet respective functions needs
• Act as the contact point between IT and the respective functions, and ensure prompt follow-up on all IT initiatives or support on behalf of the functions
• Liaise and coordinate with the Development team, IT Center, and respective functions to ensure that projects are implemented and rolled out successfully
• Provide respective functions high-level technical advice with regards to their IT needs and propose workable solutions
• Develops and update operating manuals for all IT systems and ensures adequate training on the system is provided
• Manage relationship with suppliers/vendors (including the selection of systems/solutions)
• Address, follow-up, and ensure resolving IT issues raised by respective functions
• Improve data quality / Systems integration and capabilities
• Adhere and comply with all IT related audit findings.
• Identify and manage the interdependencies across the various projects to optimize the utilization of available resources and tools
• Review & approve projects management plans and documentation to ensure that the IT projects comply with the SDLC processes and from a deliverables and Project Management deliverable quality perspectives
• Evaluate IT solution options related to Project Management Office process needs
• Monitor and report to the management on project progress
• Provide Applications technical support and expertise with respect to the implementation of IT projects and new business systems
• Advice on project delivery risk mitigation approaches
• Participate in developing long term IT strategy
• Facilitate training sessions, mentor and train IT team members to assist them in reaching their goals
• Adhere and comply to actively work towards closure of all related audit findings prior to the Go live of applications and systems.
• Work actively towards spreading a proper IT governance culture among team members.
• Manages a team of globally direct and indirect IT staff.
• High-level vendor management.

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